Our Return Policy
If you notice any serious damage to the outside of the package please do not sign for the delivery and contact us immediately. To avoid accidentally damaging your edition, for example if a work is unframed, leave all unpacking and handling of the artwork to a trusted professional art handler/ framer...
If you notice damage upon unpacking your edition from Audrey Schilt & Creative Outcomes Inc, contact us within 48 hours of receiving the artwork with digital images of the damage. If we find that the edition was damaged while in transit, we will immediately endeavor to replace the edition. If we are unable to replace the edition, we will arrange a refund, upon our receiving of the returned damaged artwork and corresponding Certificate of Authenticity (when applicable).